Investec Test Match 2015*

Refund Scheme – Days 1 to 4

If play is restricted or does not take place at the Ground on the day for which this ticket is valid, the ticket purchaser will now receive an automatic refund of the face value of this ticket subject to there being:

10 overs or less because of adverse weather conditions or completion of match – a full refund;
10.1 overs to 24.5 overs because of adverse weather conditions or completion of match – a 50% refund.

We regret that in no other circumstances can money be refunded.

Refund scheme – Day 5

 No play because the match has been completed – a full refund.  

Please be aware that no refund will be given should any play occur on the last day of the 2015 Investec Series.

Automatic refunds 

Refunds will be made automatically to the original purchase, minus any booking fee.  There is no need to return your ticket.  Money will be refunded to the credit/debit card used for the original transaction within 5 working days of the event. 

Should anyone have purchased tickets via any alternative method of payment these supporters will automatically receive a cheque for the appropriate amount.  Cheque refunds should be received within 28 days.

For queries call – 0844 375 1845 or visit www.ecb.co.uk/refundscheme.

NatWest T20 Blast*

If play is restricted to 9.5 overs or less due to adverse weather conditions on the day for which your ticket is valid and no result is achieved, those who have purchased a ticket in advance will be automatically refunded the face value of the ticket.

*Any tickets purchased on the night at the ticket office paid using credit or debit card will also receive an automatic refund – return of ticket is not required. Customers that pay cash through the ticket office and any tickets purchased through one of the cash stiles should retain their match tickets with the ability to swap for an alternative T20 fixture in the 2014 season.  Advance contact is necessary with the ticket being returned and exchanged by the ticket office.

Please note, a full refund refers to the face value of the ticket and not any applicable booking fee.

LV = County Championship*

If play is restricted to 19.5 overs or less due to adverse weather conditions on the day for which your ticket is valid and no result is achieved, those who have purchased a ticket should retain the ticket so that it can be exchanged on another day within the same competition during the 2014 season.

Royal London One-Day Cup*

If play is restricted to 19.5 overs or less due to adverse weather conditions on the day for which your ticket is valid and no result is achieved, those who have purchased a ticket in advance will be automatically refunded the face value of the ticket. Those who have purchased a ticket on the day should retain the ticket so that it can be exchanged on another day within either the LV=County Championship2 or Royal London One Day Cup during the 2014 season.

 

NatWest International T20*

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of the match ticket value subject to there being:

9.5 overs or less because of adverse weather conditions and no result is obtained - a full refund;

 

In no other circumstances can money be refunded.

 


Claims for refunds will be paid by cheque.  To claim your refund simply send this ticket, with the name of the payee, address and full postcode in block capitals, to A R D Response, Dept P307, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date.  There is no need to include an envelope.  Please allow 30 days from receipt of claim for us to process your refund.

For refund queries call 01455 852514 (9 to 5 Mon to Fri).  Also visit www.ecb.co.uk/refundscheme.
For any other queries please contact the ground.

Royal London One-Day International*

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of the match ticket value subject to there being:

10 overs or less because of adverse weather conditions and no result is obtained – a full refund;
10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained – a 50% refund.

 

In no other circumstances can money be refunded.

 


Claims for refunds will be paid by cheque.  To claim your refund simply send your ticket, with the name of the payee, address and full postcode in block capitals, to A R D Response, Dept , PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date.  There is no need to include an envelope.
Please allow 30 days from receipt of claim for us to process your refund.

For refund queries call 01455 852514 (9 to 5 Mon to Fri). Also visit www.ecb.co.uk/refundscheme.
For any other queries please contact the ground.

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