Common Questions we get asked
Please click on the questions below to view our responses.
All major match days are “included” in your contract. Some of your hospitality may have been ‘pre-paid’ in your license fee. If that is the case, it will be detailed in your contract. If you require further clarification, please speak to Claire Butcher
You will receive your tickets approximately 2–3 weeks before the match.
Should the match reach a 5th and final day, you will be able to use your box. On day 4 (if day 5 play is looking likely), your Box Account Manager will visit your box and ask the host if the box is required the next day. If you would like to use it, a food and drink offering will be available and you will be charged accordingly. Tickets will be available for collection on the morning of day 5.
There is no parking available on match days. There is a restricted amount of parking available on a non-match day. We suggest that you make use of our excellent public transport links.
Unfortunately, no. Only guests with the correct accreditation will be allowed in to hospitality areas and the maximum persons allowed in a box at one time must always be adhered to. This is for health and safety reasons, in particular with regards to the capacities of the fire escapes.
We would only be able to offer this on a Domestic Match Day. However, we’ll of course be delighted to look after you. Please contact Claire Butcher