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Hospitality Sales Executive
SALARY

£23,000

per annum dependant on experience

  • 23 days holiday per year
  • Sales Bonus Scheme
  • Non-Contributory Pension scheme
  • Private Health Care
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Job Overview

The Sales Executive will be keen to get on the phones and sell over the phone, tasked with assisting in generating new sales, increasing revenues and hitting targets through new and existing hospitality clients, supporting the wider Corporate Sales Team (CST).

General Duties

SPECIALIST AREA – HOSPITALITY

  • Maintain the SCCC hospitality booking process and fulfilment of all bookings before matchdays
  • Effective communication with agents on availability, bookings and fulfilment
  • Ensure you adopt the proactive sales strategy to grow new hospitality sales
  • Proactively generate sales and reactively sell both domestic and international hospitality to hit monthly targets
  • Record all sales activity on Summit, managing a personal pipeline ensuring all data is up to date
  • Maintain accurate data input in Secutix with all ticket sales
  • Responsible for personally developing new and existing business for hospitality
  • Supporting the Operations team on matchdays ensuring all hospitality areas are in the same condition as they were sold
  • Contact with all clients before and after matchdays with relevant information and after sales care
  • Client visits on every matchday

 

AUXILIARY AREAS

  • Assist in sales for Sponsorship, Corporate matchday and Debentures
  • Be a representative for SCCC
  • Account management for all clients
  • Achieve agreed Key Performance Indicators (KPI’s) and targets set by Head of Corporate Sales
  • Aim to always meet customer needs and exceed customer expectations
  • Consistently ensure the highest standards of accurate and timely customer, staff and management information
  • Be an active team member sharing ideas and participating in team spirit
  • Maintain excellent product knowledge at all times
  • Participate in sales promotions and applicable familiarisation trips
  • Be aware of competitor activities & industry trends
  • Assist in the sales of corporate match days, and Sponsorship
  • Proactive in building relationships and encourage cross-selling / up-selling to existing club partners
  • Network throughout the events, hospitality and sporting industry

Essential Requirements

  • GCSE including Maths & English
  • Sales experience
  • Excellent verbal and written communication skills
  • Computer literate and confident in MS Excel; Word and Outlook

Desirable Attributes

  • A level Attainment
  • Minimum 2 years experience within hospitality/travel industry
  • Venue knowledge
  • Knowledge of diary management systems
  • Ability to multi-task, think fast and to deliver solutions to customer requirements
  • Possess diplomacy, discretion and impartiality of judgment
  • Self started, drive, ambition
  • Ability to work to strict pressured deadlines
  • Creative in thinking and approach
  • Motivated by a passion for quality and great service delivery
  • A “can-do” attitude
  • To be an excellent ambassador for the Kia Oval

How To Apply

Please forward your cv with a covering letter outlining why you are suitable for this post to:jobs@surreycricket.com. Closing date for applications is the: 22nd October 2021

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To apply for this job email your details to jobs@surreycricket.com.