Investec Test Match

DAYS 1-4:  If play is restricted or does not take place at the ground on the day for which this ticket is valid, you will be entitled to a refund of only the match ticket value subject to there being: (a) 15 overs or less because of adverse weather conditions or completion of the match a full refund; (b) 15.1 overs to 29.5 overs because of adverse weather conditions or completion of the matcha 50% refundIn no other circumstances can money be refunded.

 

DAY 5: a full refund will be given should there be no play because the match has been completed.

Please be aware that no refund will be given should any play occur on day 5 of the 2017 series.

Refunds will be made automatically and directly onto the original card used to make the purchase within 24hrs of the event – Tickets purchased using alternative method of payment will be refunded with a cheque sent to the original purchaser.  All cheques will be sent within 5 working days.

Any tickets purchased on the night at the ticket office paid using credit or debit card will also receive an automatic refund – return of ticket is not required. Customers that pay cash through the ticket office will receive a cheque sent to their registered address.

Royal London One-Day Internationals

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you will be entitled to a refund of only the match ticket value subject to there being: (a) 15 overs or less because of adverse weather conditions and no result is obtaineda full refund; (b) 15.1 overs to 29.5 overs because of adverse weather conditions and no result is obtaineda 50% refundIn no other circumstances can money be refunded.

Refunds will be made automatically and directly onto the original card used to make the purchase within 24hrs of the event – Tickets purchased using alternative method of payment will be refunded with a cheque sent to the original purchaser.  All cheques will be sent within 5 working days.

Any tickets purchased on the night at the ticket office paid using credit or debit card will also receive an automatic refund – return of ticket is not required. Customers that pay cash through the ticket office will receive a cheque sent to their registered address.

NatWest T20 Blast

A full refund is given if play is restricted to 9.5 overs or less due to adverse weather conditions on the day for which your ticket is valid and no result is achieved.  Those who have purchased a ticket in advance will be automatically refunded the face value of the ticket.  Refunds will be made automatically and directly onto the original card used to make the purchase within 24hrs of the event – Tickets purchased using alternative method of payment will be refunded with a cheque sent to the original purchaser.  All cheques will be sent within 5 working days.

Any tickets purchased on the night at the ticket office paid using credit or debit card will also receive an automatic refund – return of ticket is not required. Customers that pay cash through the ticket office will receive a cheque sent to their registered address.

County Championship Division 1

If play is restricted to 19.5 overs or less due to adverse weather conditions on the day for which your ticket is valid and no result is achieved, you should retain the ticket so that it can be exchanged on another day within the same competition during the 2017 season.

Royal London One Day Cup

If play is restricted or does not take place at the Ground on the day for which this ticket is value due to adverse weather conditions, a refund for the ticket will automatically be made onto the original card of purchase subject to there being:

10 overs or less are bowled on the day – a full refund

 

More than 10 but less than 25 overs are bowed on the same day – 50% refund

 

Tickets purchased using alternative methods of payment will be refunded with a cheque sent to the original purchaser.  All cheques will be sent within 5 working days of the event.

Automatic refunds 

Refunds will be made automatically to the original purchase, minus any booking fee.  There is no need to return your ticket.  Money will be refunded to the credit/debit card used for the original transaction within 5 working days of the event.

Should anyone have purchased tickets via any alternative method of payment these supporters will automatically receive a cheque for the appropriate amount.  Cheque refunds should be received within 28 days.

For queries call – 0844 375 1845 or visit www.ecb.co.uk/refundscheme.

Calls to this number cost 7p per minute plus your phone company’s access charge

Click Here to Buy Tickets