READ OUR SAFE TICKET BUYING GUIDE IF YOU’RE LOOKING TO BUY INTERNATIONAL MATCH DAY TICKETS TO THE KIA OVAL
Tickets for International cricket matches at the Kia Oval are in high demand. Unfortunately, with such high interest and with so many fans keen to see their favourite players live, demand often outstrips supply. Regrettably, this can mean that some of our tickets find their way on to third party re-sale sites where fans can be charged extortionate prices by unscrupulous sellers. In many incidents, these agents have been known to sell forged or cancelled tickets, meaning the secondary purchaser is unable to gain entry into the ground and faces difficulty is recouping the, often inflated, amount of money they paid.
Tickets bought through or sold via an unauthorised agent/individual are in breach of our Terms & Conditions and may have already been cancelled. Buying from an unauthorised source – either online via re-sale sites or in person – could leave you out of pocket and unable to enter the ground. Any website selling tickets for cricket at the Kia Oval that is not our own website or one of our partnered sites (see avoiding re-sale sites below) is a secondary seller or 3rd-party re-sale site, and none of the tickets advertised through these websites are authorised. Their validity cannot be guaranteed.
Do not take the risk!
WHAT DO WE DO ABOUT TOUTING?
The Kia Oval is firmly against ticket touting and is committed to eradicating it wherever possible. We have a duty to ensure that, where we can, we protect fans from the pitfalls of touted tickets. To do this, we regularly monitor online auction and ticket re-sale sites and where they are identifiable, we will cancel tickets advertised as they are in breach of our terms and conditions. By buying on these sites you run the risk of paying for a ticket that will not give you entry to the Kia Oval.
Any tickets that are sold-on or transferred in breach of our ticket buying Terms & Conditions can and may be cancelled by us and the ticket holder risks being refused entry into the ground. We take prompt action to prevent touted tickets being used at our venue and reserve the right to request verification of identity and source of purchase upon entry at the ground.
We work closely with major law enforcement organisations including Fraud Offices, the Met Police and trading standards organisations in order to identify and tackle agents selling invalid tickets.
Identified touts WILL be blacklisted from the Kia Oval and their information may be passed to other sporting venues.
Unfortunately, unlike other sports, it is not yet a criminal offence to resell cricket tickets. However, re-selling and purchasing tickets at inflated prices breaches our Terms and Conditions and renders the ticket void and worthless.
The Kia Oval, along with the England & Wales Cricket Board (ECB), is dedicated in tackling ticket touting however we can and has previously lobbied government to introduce legislation to help stamp it out.
HOW DO I AVOID RE-SALE SITES?
You can guarantee that you are obtaining genuine tickets by buying directly from the Kia Oval ticket office either at the Ground, online at kiaoval.com/tickets or over the phone on 0203 946 0100. This ensures that you are buying genuine tickets at the correct price.
However, should you find that you are not on the Kia Oval website you should look out for the following signs that a site may be unauthorised:
- Heavily inflated prices and tickets not being sold at face value (to compare, prices for all fixtures are listed on our website)
- Exact location of the tickets not supplied – instead statements such as ‘together’ or ‘good view’ are used.
- Huge variances between the prices offered
- Location/stand descriptions don’t match the stand names and descriptions on our site.
We partner with a number of sites such as AXS, SeeTickets and Blue Light Card and we have our own Ticket Exchange site too. Tickets on these websites will be sold at face value and the exact seating locations will always be given.
If you are in any doubt, you should always check with our Ticket Office before purchasing, as tickets from re-sale sites are never guaranteed and are in breach of our Terms and Conditions. The Ticket Office can be contacted on 0203 946 0100 or firstname.lastname@example.org.
WHAT IF I CAN’T ATTEND A GAME?
Should you not be able to attend a game that you’ve purchased tickets for at the Kia Oval, the Ticket Office is pleased to confirm that our online Ticket Exchange will be open for all sold out International fixtures and domestic T20 fixtures. This facility allows the original ticket purchaser, who purchased authorised tickets from us, the opportunity to make their seat(s) available for other supporters who have missed the opportunity to attend.
Please click here for more information.Read More About Ticket Touts Out