Guide to Purchasing your Surrey and England Seat

THIS GUIDE PROVIDES ALL OF THE KEY INFORMATION THAT SURREY AND ENGLAND MEMBERS NEED AHEAD OF PURCHASING THEIR ALLOCATED SEAT FOR 2027 INTERNATIONALS

Surrey and England Members’ priority window to purchase their allocated seat for 2027 England internationals will take place from 10am on Tuesday 27 October, and close at 5pm Sunday 1 November 2026.

This priority window allows Surrey and England Members to purchase tickets in their allocated seat at an exclusive price before anyone else.

2027 internationals include England Women’s Ashes IT20 against Australia on Tuesday 6 July and England Men’s Ashes Test Match against Australia starting on Thursday 29 July.

If you have any questions regarding purchasing tickets in your seat, or your Membership in general, please do not hesitate to contact our dedicated Member and Supporter Services Team via membership@surreycricket.com. Please note that our phone lines are not open over the weekend. If you require assistance with your purchase, please ensure you contact us by 4pm on Friday 30 October.

As part of improved security measures, all Members are required to verify their account ahead of purchasing international tickets. Please log in to your Surrey Ticketing Account here, or click the link in the email sent to you, to make sure your email addressed has been verified.

INSTRUCTIONS FOR PURCHASING YOUR SEAT

1. Log in to your online Surrey Ticketing Account here.
2. Once logged in, click ‘Your Last Order Details’ on the home page.
3. The page will display all the tickets reserved for you in your allocated seat for the 2027 Internationals. To purchase all your allocated tickets, click ‘Pay for All Reserved Tickets’. All days of international cricket will be selected by default.
4. If you would prefer to select individual matches, click ‘Select Individual Tickets’ and choose the dates you wish to attend.
5. Once you are happy with your selection, click ‘Buy Now’ at the bottom of the page.
   Please note: Any unselected seats will be released after 5pm on Sunday 1 November 2026
6. You will have the option to make a charitable donation to the Surrey Foundation. If you do not wish to donate, click ‘Continue to checkout’.
7. Your tickets will now be added to your shopping basket. If you are happy with your selection, tick the box to confirm that you have read and agree to our Terms and Conditions, then click ‘Proceed to payment’.
8. Select your payment method by clicking the relevant option for Visa, Mastercard or American Express (AMEX). Enter your card details and click ‘Pay now’.
   Please note: You must select your payment method before entering your card details.
9. Your payment will be processed, and a confirmation email will be sent to you within 24 hours.

Your tickets will be available to view in the Kia Oval App approximately four weeks before the fixture. You can also share your tickets with friends and family via the app. QR codes will become active approximately 24 hours before the fixture.

If you do not complete your order within 20 minutes, or make an error when selecting your tickets, please wait 45 minutes before trying again.

FAQs

What is the easiest way for me to purchase my allocated seat?

The easiest way for Surrey and England Members to purchase their allocated seat is online via their Surrey Ticketing Account.

When can I purchase the rest of my ticket allocation for the 2027 internationals?

Surrey and England Members have priority to purchase their full allocation of tickets ahead of other Membership categories in an exclusive window. Surrey and England Members priority window to purchase their full allocation opens on Tuesday 3 November at 10am, and will close on Sunday 8 November at 5pm.

How many tickets can I purchase in the general priority window?

Surrey and England Members can purchase up to eight Men’s Test Match (max four per day) and four Women’s IT20, in addition to their allocated seat, and outside of Members’ Areas.

Is it guaranteed that I can purchase my allocated seat at any point during this window?

Surrey and England Members are guaranteed to be able to purchase their allocated seat, at any point, during their dedicated window (27 October – 1 November). After this date, their seat may be taken up by other Members or supporters.

For any specific questions related your allocated seat tickets, please click the link below or contact our Member and Supporter Services Team on membership@surreycricket.com.

REFUND/T&CS

For all Refund and Ticket Terms and Conditions, please use the buttons below: