Guide to Purchasing your Surrey and England Seat

THIS GUIDE PROVIDES ALL OF THE KEY INFORMATION THAT SURREY AND ENGLAND MEMBERS NEED AHEAD OF PURCHASING THEIR ALLOCATED SEAT FOR 2025 INTERNATIONALS

Surrey and England Members’ priority window to purchase their allocated seat for 2025 internationals will take place from 10am on Tuesday 22 October, and close at 5pm Sunday 27 October 2024.

This priority window allows Surrey and England Members to purchase their allocated seat access at an exclusive price before anyone else.

2025 internationals include England Men’s Metro Bank ODI against West Indies on 3 June, England Women’s Vitality IT20 against India on 4 July, and England Men’s Rothesay Test Match against India starting on 31 July.

If you have any questions regarding purchasing tickets in your seat, or your Membership in general, please do not hesitate to contact our dedicated Member and Supporter Services Team via membership@surreycricket.com. Please note that our phone lines are not open over the weekend. If you require assistance with your purchase, please ensure you contact us by 4pm on Friday 25 October.

INSTRUCTIONS FOR PURCHASING YOUR SEAT

1. Log in to your online Surrey Ticketing Account here.
2. Once logged in, click ‘Reserved Ticket(s)’ on the right sidebar of the Home Page.
3. The page that appears will show all the tickets that have been reserved for you in your allocated seat for the 2025 Internationals. If you would like to proceed and purchase all tickets, scroll to the bottom of the page and click ‘BUY NOW‘. All days of International cricket will be selected by default.
4. If you would like to select the specific matches that you would like to attend, de-select the matches that you do not wish to purchase.
5. Once you are happy with your selection, click ‘BUY NOW‘ at the bottom of the page. Please note: unselected seats will be released after 5pm on Sunday 27 October 2024.
6. Your Shopping Basket will appear showing the matches that you have chosen. Scroll to the bottom of the page and click ‘BUY NOW‘. You will have 14 minutes to complete the payment.
7. A summary of your purchase will appear. Scroll to the bottom of the page and tick the box to agree with our Ticket Terms and Conditions and click ‘PROCEED TO PAYMENT‘.
8. Enter your card details and click ‘PAY NOW‘.
9. Your payment will be processed and a confirmation email sent to you within 24 hours.

FAQs

What is the easiest way for me to purchase my allocated seat?

The easiest way for Surrey and England Members to purchase their allocated seat is online via their Surrey Ticketing Account.

When can I purchase the rest of my ticket allocation for the 2025 internationals?

This year, Surrey and England Members have priority to purchase their full allocation ahead of other Membership categories in an exclusive window. Surrey and England Members priority window to purchase their full allocation opens on Tuesday 29 October at 10am, and will close on Friday 1 November at 5pm.

How many tickets can I purchase in the general priority window?

Surrey and England Members can purchase up to eight Men’s Test Match, four Men’s ODI and eight Women’s IT20 tickets, in addition to their allocated seat.

Is it guaranteed that I can purchase my allocated seat at any point during this window?

Surrey and England Members are guaranteed to be able to purchase their allocated seat, at any point, during their dedicated window (22 – 27 October). After this date, their seat may be taken up by other Members or supporters.

For any specific questions related your allocated seat tickets, please click the link below or contact our Member and Supporter Services Team on membership@surreycricket.com.

REFUND/T&CS

For all Refund and Ticket Terms and Conditions, please use the buttons below: