Frequently Asked Questions

The easiest way to purchase tickets is online through your Surrey Ticketing Account. Please log in or sign up here.

Ticket prices for all fixtures at The Kia Oval in 2024 can be found here.

Yes, all Members are able to benefit from an exclusive price for international tickets during their priority window. For the 2024 season, this is taking place between 24th October – 3rd November 2024. After the 3rd November, prices will increase.

On receipt of your tickets please check that all details are correct. Should your tickets be lost or stolen and duplicate tickets are requested please contact our Member and Supporter Services Team at tickets@surreycricket.com to arrange duplicates. Please note duplicate tickets are issued at the discretion of the Ticket Office and will only be issued to the original ticket purchaser.

Click here to view our rain/refund policy.

Those wishing to purchase or enquire about accessible tickets should contact the Ticket Office on 0203 946 0100 between the hours of Monday to Friday 9.30am – 5.00pm or email accessibility@surreycricket.com where further information and help will be available.

All children over the age of two (on the match-day) will be required to have a valid under 16 match-day ticket. Children under two will be admitted free of charge as long as they remain seated on their guardian’s lap.

You can amend your address by logging into your account here and clicking the ‘Your Profile Details’ on the right-hand side under ‘My Account’, ‘Account Settings’. Here you can change all of your personal details. Please note, as we use an address verification service the address provided must match the address to where your credit/debit card is registered.

You may not be able to log-in because you have an old or different email address to the one registered on our ticketing system. If you have a new email address and wish to change it, please email tickets@surreycricket.com. If you can not remember your password, please use the ‘Forgotten your Password’ link which can be found underneath the log-in button on our eTicketing site. If you are trying to activate your account but are unable to because the system is saying that the account has already been activated, please follow the ‘Forgotten your Password’ link. If problems still persist please contact our Member and Supporter Services Team via tickets@surreycricket.com or 0203 946 0100.

Tickets purchased must be sent to the address to where the debit/credit card is registered.

You can contact our Hospitality team via hospitality@kiaoval.com and our team will assist you in doing this.

Yes, if you are unable to use digital or mobile tickets, then you can request to collect your tickets from the Ticket Office at The Kia Oval. Please email tickets@surreycricket.com to arrange this. In order to pick up your tickets, you will be required to produce the credit/debit card used to purchase the tickets and a form of ID.

Yes, and it can be found here. Any tickets that have been purchased, and for whatever reason the customer can no longer attend, the tickets are listed on our official Ticket Exchange Site.

Yes. Applications are limited to one per person. If anyone applies more than once, only the first entry will be considered.

At the point of submission, entrants do not need to specify the number of tickets they would like to purchase. The number of tickets available for successful applicants will be decided following the Members’ priority window.

Ticket purchasers need to be at least 16 years of age on the date of purchase. Please note that anyone under the age of 14 will need to be accompanied by an adult at The Kia Oval.

No. The only way to guarantee your tickets to 2024 internationals at The Kia Oval is by becoming a Member of Surrey County Cricket Club. Members have priority ahead of anyone else to purchase tickets for all international fixtures at The Kia Oval. For more information as to how to become a Member, please click here.

The Ticket Ballot opens on 28th July and closes on the 5th November. Successful applicants will be contacted after this date with details as to how to purchase their allocation.

As with all cricket at The Kia Oval, the Micky Stewart Members’ Pavilion is reserved for Members of Surrey County Cricket Club only. As well as this, the adjacent Peter May Garden, in the Galadari Stand, is all also an exclusive Members’ area. If you wish to secure tickets in one of these areas, please click here to find out more about our array of Memberships.

All Ticket Ballot applicants will receive a confirmation email, which should be retained for your records. If you did not receive the confirmation email, you may not have entered the ballot, however, please be sure to check any junk folders prior to contacting us on tickets@surreycricket.com.

Please make sure that you will have access to your email address throughout the ballot process, as this will be the means in which successful applicants are contacted. If your email address does change in this time, please re-enter the Ticket Ballot.

Should any tickets be available once the Ticket Ballot has been completed, they will be put on general sale via tickets.surreycricket.com for anyone to purchase.

If you were successful in the Ticket Ballot and decide not to purchase your allocation, you will not be able to purchase these at a later date.

Tickets for international cricket at The Kia Oval are in high demand. This means that we are unable to offer additional tickets during this window. If you wish to purchase more than your allocation, you will have to try again during general sale.

No. All Members will be removed from the Ticket Ballot process and their entry will not be considered valid. Members of Surrey County Cricket Club have priority to purchase international tickets before anyone else, at an exclusive price. If you have maxed out your allocation as a Member, there will be other opportunities throughout the year to purchase additional international tickets in exclusive Members’ Areas.

There are six main types of Membership – Surrey and England, County, County 22-25, County 16-21, T20 and Championship as well as a Junior Membership for U16s, known as ‘Pride of Lions’.

The Club also offer various forms of Debenture Membership.

Surrey and England Members have an allocated seat for all International match-days at The Kia Oval. This means that your seat is reserved for you before each International sale, and you can secure a ticket in this seat before anyone else and it is guaranteed for you if you do want to purchase it.

A full list of benefits as a Surrey and England Membership can be found here.

Different Membership categories offer different access for Surrey County Cricket Club’s domestic fixtures. A Surrey and England, County, County 22-25, County 16-21 and Pride of Lions Memberships cover all formats. Whereas a Championship and T20 Membership have reduced access. For a full list of domestic cricket access rights, please click here.

Our Member and Supporter Services Team are based at The Kia Oval and are happy to show you any seats you wish to secure as a Surrey and England Member. We recommend that you call (0203 946 0100) before visiting The Kia Oval on a non-match-day to arrange to view any seats.

Yes, of course. Whilst subject to availability, anyone wishing to move their seat will be given the option during the following season’s renewal period. The deadline for 2023 Surrey and England Members to renew their seat for the 2024 season is 22nd September 2023.

Whilst the Pavilion remains a facility for all Members to enjoy, it has a capacity which we cannot exceed. On all International fixtures, priority will be given to those Members with seats allocated within the Pavilion, with all other Members being allowed at the Club’s discretion, subject to there being sufficient space.

Surrey and England Members always get first priority to secure tickets in their seat for all international match-days. Following this, all other Membership categories will be given a window in which to purchase remaining seats in the Pavilion for international fixtures at The Kia Oval.

Different Membership categories are provided by Surrey County Cricket Club to cater for different requirements. To view the different Memberships available, and the benefits they include, please click here.

There is no deadline to renew your Surrey Membership. However, there are deadlines by which you may wish to renew by to make the most of your benefits as a Member. Members should renew their Membership by 23th October 2023 to ensure they have access to their exclusive international ticket on sale period. To renew your Membership, click here.

The Pride of Lions Membership is designed especially for cricket fans under the age of 16. Pride of Lions Membership includes access to exclusive events, competitions and entry to all domestic cricket fixtures at The Kia Oval. Members also receive access to the XBOX Family Zone situated on the JM Finn Stand Balcony for all home T20 fixtures. Pride of Lions Membership is just £20.

Yes, all Memberships can be renewed online via the Surrey County Cricket Club website. To renew your Membership, click here.

Anyone paying for their Membership through Direct Debit can expect the payment to be taken towards the end of January, if you are paying in one instalment. If your Direct Debit is set to four instalments, you can expect the first payment to be taken at the end of January, with the following payments taken incrementally after this. The exact dates will be shared with all Members prior to the payment being taken.

New Members who wish to pay or switch to paying for their Membership by Direct Debit will receive an initial discount of £10 on their Membership. Once a Member is on Direct Debit, the renewal payment will be discounted by £20. If you wish to switch to Direct Debit, please contact the Team on membership@surreycricket.com.

All Members will receive a new Membership card prior to each season. You will receive an email from the Club once this has been posted to you. A Membership pack will also be sent to you in the post containing all of the relevant information you require for the upcoming season.

If Members have lost their Membership card, the Member and Supporter Services Team will be able to provide a replacement for a fee. Please contact the Team at membership@surreycricket.com, to arrange a new Membership card.

To refer a new Member to Surrey, please click here. If you successfully renew a new Member, you will be eligible for a £15 discount voucher to use online in the Club Shop, each time.

For all domestic fixtures, including both Vitality Blast and The Hundred, unreserved seating is in operation in exclusive Members’ Areas. These include the Micky Stewart Members’ Pavilion, Peter May Garden and Laker Balcony.

Members’ discount is exclusively available in Members’ Areas. Members’ will receive discounted prices on beverages with bars located in the Micky Stewart Members’ Pavilion, Peter May Garden and Laker Balcony.

Guests are not permitted in the Pavilion for T20s, The Hundred or Internationals fixtures. However, Members may bring up to four guests into the Micky Stewart Members’ Pavilion during County Championship or One-Day Cup fixtures, providing they are always accompanied by the Member.

Children are welcome across all of our match day hospitality. For international fixtures, children require a full price ticket, whereas for domestic fixtures, junior tickets are available. If you would like to purchase a junior ticket, please contact us at hospitality@kiaoval.com.

This policy does not apply if the child is a babe in arms.

There is no parking available on-site at The Kia Oval.

There is limited space in our hospitality facilities, and therefore, we do not have a cloakroom. Personal belongings are left around the facility at the owner’s risk.

Yes. If you have any specific dietary requirements, they need to be sent to
hospitality@kiaoval.com at least two weeks prior to the fixture.

Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish or shellfish. While we take steps to minimise risk and safely handle the foods that contain potential allergens, please be advised that cross contamination may occur, as factors beyond our reasonable control may alter the formulations of the food we serve.

The balance for any larger payments needs to credited to our account 12 weeks prior of the fixture. Tickets will not be available to download until this has been cleared.

Of course. If you are interested in purchasing additional hospitality for this season, or looking ahead to next season, please do not hesitate to contact us on hospitality.kiaoval.com or on 020 7820 5699. Packages are subject to availability.

You can upgrade your General Admission tickets to Hospitality tickets subject to availability. Please contact one of our team via email at hospitality@kiaoval.com and we will assist you with your booking.

Tickets will be available to download from your Surrey Ticketing Account, which can be found here. For all domestic fixtures, tickets will be available in your account 10 days prior to the fixture, and for international fixtures, this will be two weeks prior.

All purchasers will receive an email notifying them when tickets are available to download, and this will also contain instructions about how to access them.

If your tickets are in the JM Finn Stand, the best place to meet your guests is at the Burns Gate (Vauxhall End of the ground).

If your tickets are in the Bedser Stand, Montpelier Club, Micky Stewart Members’ Pavilion or Galadari Stand,  the best place to meet your guests is at the New Gate (Pavilion End of the ground).

Please note, a cashless system is in place at all outlets and bars. The nearest cashpoint is outside the Post Office on Kennington Road (5-minute walk from The Kia Oval).

No. Parking is not available on-site at The Kia Oval for this fixture.