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TICKETS

Can I purchase tickets to watch international cricket at The Kia Oval from another website?

The only official source for Surrey Cricket or England fixtures at The Kia Oval is tickets.surreycricket.com or our Authorised Ticketing Providers. Any tickets made available on websites such as Viagogo, Safetickets.net, Gumtree, eBay, plus any touts outside the ground are not done so with the permission of the England and Wales Cricket Board or Surrey County Cricket Club and are subject to unregulated pricing. We have also encountered many issues such as photoshopped tickets or tickets that have been cancelled but have still been sold via these platforms. We strongly recommend that customers only purchase tickets via tickets.surreycricket.com or our Authorised Ticketing Re-sale platform to avoid disappointment of being refused entry. If you have already purchased tickets from a secondary ticketing platform, please contact us at  and we will do our upmost best to assist you.

When will I receive my tickets?

The majority of tickets for the 2022 season will be distributed digitally. Tickets for the 2022 Test Match and ODI will be available to download onto mobile devices from user’s ticketing account prior to the match. Everyone with a ticket for an international fixture, will receive instructions as to how to download their tickets. T20 tickets, and other domestic match-days, are emailed to purchasers at the time of booking. If you have specifically requested postal tickets, these will be posted to you 21 days prior to the match-day.

Can I collect my tickets on the day of the match?

Yes, if you are unable to use digital or mobile tickets, then you can request to collect your tickets from the Ticket Office at The Kia Oval. Please email tickets@surreycricket.com to arrange this. In order to pick up your tickets, you will be required to produce the credit/debit card used to purchase the tickets and a form of ID.

What should I do if I need a duplicate ticket?

On receipt of your tickets please check that all details are correct. Should your tickets be lost or stolen and duplicate tickets are requested please contact our Member and Supporter Services Team at tickets@surreycricket.com to arrange duplicates. Please note duplicate tickets are issued at the discretion of the Ticket Office and will only be issued to the original ticket purchaser.

What is your refund policy?

Click here to view our rain/refund policy

Do you provide seats for wheelchair users?

Those wishing to purchase or enquire about accessible tickets should contact the Ticket Office on 0203 946 0100 between the hours of Monday to Friday 9.30am – 5.00pm or email accessibility@surreycricket.com where further information and help will be available.

Do children need a ticket for a match-day?

All children over the age of two (on the match-day) will be required to have a valid under 16 match-day ticket. Children under two will be admitted free of charge as long as they remain seated on their guardian’s lap.

I have moved and would like to update my address details. How do I do this?

You can amend your address by logging into your account here and clicking the ‘Your Profile Details’ on the right-hand side under ‘My Account’, ‘Account Settings’. Here you can change all of your personal details. Please note, as we use an address verification service the address provided must match the address to where your credit/debit card is registered.

I am unable to log into my online account. What should I do?

You may not be able to log-in because you have an old or different email address to the one registered on our ticketing system. If you have a new email address and wish to change it, please email tickets@surreycricket.com. If you can not remember your password, please use the ‘Forgotten your Password’ link which can be found underneath the log-in button on our eTicketing site. If you are trying to activate your account but are unable to because the system is saying that the account has already been activated, please follow the ‘Forgotten your Password’ link. If problems still persist please contact our Member and Supporter Services Team via tickets@surreycricket.com or 0203 946 0100.

Can my tickets be delivered to an alternative address?

Tickets purchased must be sent to the address to where the debit/credit card is registered.

I wish to upgrade my general admission tickets to a Hospitality experience, how can I do this?

You can contact our Hospitality team via hospitality@kiaoval.com and our team will assist you in doing this.

TICKET BALLOT

How can I purchase tickets for 2023 internationals at The Kia Oval?

The Kia Oval will be running a Ticket Ballot for 2023 internationals at the venue, providing non-Members the best way to access tickets. Entries into the Ticket Ballot can be made here (LINK) until 11th November 2022.

Ballot winners will be contacted after this date, and tickets will be available to purchase prior to going on general sale between the 22nd November and 2nd December 2022.

How do I apply for tickets in the Ticket Ballot?

Anyone who is not a Member of Surrey County Cricket Club is eligible to enter the Ticket Ballot, and can do so by completing the entry form here. (LINK)

Do I need to apply online?

Yes, the only way to enter the Ticket Ballot is online through our dedicated Ticket Ballot page. (LINK)

Is there a limit to how many times I can apply?

Yes. Applications are limited to one per person.

How many tickets can I apply for in the Ticket Ballot?

At the point of submission, entrants do not need to specify the number of tickets they would like to purchase. Successful applicants will have the opportunity to purchase up to 4 Ashes Test Match tickets, 2 iT20 tickets and unlimited Women’s Ashes iT20 tickets.

How old do I need to be to purchase tickets for 2023 internationals?

Ticket purchasers need to be at least 16 years of age on the date of purchase. Please note that anyone under the age of 16 will need to be accompanied by an adult at The Kia Oval.

Does entering the ballot guarantee me tickets for 2023 internationals?

No. The only way to guarantee your tickets to 2023 Internationals at The Kia Oval is by becoming a Member of Surrey County Cricket Club. Members have priority ahead of anyone else to purchase tickets for all International fixtures at The Kia Oval. For more information as to how to become a Member, please click here. LINK

When does the Ticket Ballot open and close?

The Ticket Ballot opens on 5th September and closes on the 11th November. Successful applicants will be contacted after this date with details as to how to purchase their allocation.

What are the ticket prices for 2023 internationals at The Kia Oval?

You can find full details of our ticket prices here.

Tickets for Under 16s for 2023 Internationals are fixed at £20. All Under 16 ticket holders must be accompanied by a full price paying Adult.

Why can't I buy a ticket for internationals in the Micky Stewart Members' Pavilion?

As with all cricket at The Kia Oval, the Micky Stewart Members’ Pavilion is reserved for Members of Surrey County Cricket Club only. As well as this, the adjacent Peter May Garden, in the Galadari Stand, is all also an exclusive Members’ area. If you wish to secure tickets in one of these areas, please click here to find out more about our array of Memberships. LINK

How will I know if my Ticket Ballot application has been submitted successfully?

All Ticket Ballot applicants will have received a confirmation email and should be retained for your records. If you did not receive the confirmation email, you may not have entered the ballot, however, please be sure to check any junk folders prior to contacting us on tickets@surreycricket.com.

My email address has changed since entering the Ticket Ballot. How can I update this?

Please make sure that you will have access to your email address throughout the ballot process, as this will be the means in which successful applicants are contacted. If your email address does change in this time, please re-enter the Ticket Ballot.

What happens if there are tickets still available after the Ticket Ballot?

Should any tickets be available once the Ticket Ballot has been completed, they will be put on general sale via tickets.surreycricket.com for anyone to purchase.

I have been successful in the Ticket Ballot, but can not purchase during the dedicated window. What can I do?

If you were successful in the Ticket Ballot and decide not to purchase your allocation, you will not be able to purchase these at a later date.

I have been successful in the Ticket Ballot, but wish to add additional tickets to my order.

Tickets for international cricket at The Kia Oval are in high demand. This means that we are unable to offer additional tickets during this window. If you wish to purchase more than your allocation, you will have to try again during general sale.

MEMBERSHIP

Are there reciprocal arrangements in place for Surrey Members?

Members of the opposition county are required to purchase a ground entry ticket to the game and during County Championship and One-Day Cup fixtures will be allowed entry into the Micky Stewart Members’ Pavilion on production of their respective County membership card. Unfortunately there are no reciprocal arrangements for T20 Vitality Blast fixtures.

How many categories are there for Surrey County Cricket Club Membership?

There are six main types of Membership – Surrey and England, County, County 22-25, County 16-21, T20 and Championship as well as a Junior Membership for U16s, known as ‘Pride of Lions’.

The Club also offer various forms of Debenture Membership.

What is the benefit of being a Surrey and England Member?

Surrey and England Members have an allocated seat for all International match-days at The Kia Oval. This means that your seat is reserved for you before each International sale, and you can secure a ticket in this seat before anyone else and it is guaranteed for you if you do want to purchase it.

A full list of benefits as a Surrey and England Membership can be found here.

What fixtures does my Membership cover?

Different Membership categories offer different access for Surrey County Cricket Club’s domestic fixtures. A Surrey and England, County, County 22-25, County 16-21 and Pride of Lions Memberships cover all formats. Whereas a Championship and T20 Membership have reduced access. For a full list of domestic cricket access rights, please click here.

I wish to visit The Kia Oval to select my seat; do I need to book an appointment?

Our Member and Supporter Services Team are based at The Kia Oval and are happy to show you any seats you wish to secure as a Surrey and England Member. We recommend that you call (0203 946 0100) before visiting The Kia Oval on a non-match-day to arrange to view any seats.

If I choose a Surrey and England seat, can I change it in future years?

Yes, of course. Whilst subject to availability, anyone wishing to move their seat will be given the option during the following season’s renewal period. This date will be published on KiaOval.com and shared with each Member via email.

Can all Members gain access to the Micky Stewart Members’ Pavilion on International match-days?

Whilst the Pavilion remains a facility for all Members to enjoy, it has a capacity which we cannot exceed. On all International fixtures, priority will be given to those Members with seats allocated within the Pavilion, with all other Members being allowed at the Club’s discretion, subject to there being sufficient space.

I am not a Surrey and England Member. Can I select a seat within the Pavilion?

Surrey and England Members always get first priority to secure tickets in their seat for all international match-days. Following this, all other Membership categories will be given a window in which to purchase remaining seats in the Pavilion for international fixtures at The Kia Oval.

How can I see a breakdown of what benefits my Membership category allows me?

Different Membership categories are provided by Surrey County Cricket Club to cater for different requirements. To view the different Memberships available, and the benefits they include, please click here.

I am an existing Surrey County Cricket Club Member. When do I need to renew by for the upcoming season?

Membership renewals will be open towards the end of the season, and Members can renew in the build up to, and during, the following season. To renew your Membership, click here.

Is there a Junior Membership available?

The Pride of Lions Membership is designed especially for cricket fans under the age of 16. Pride of Lions Membership includes access to exclusive events, competitions and entry to all domestic cricket fixtures at The Kia Oval. Members also receive access to the XBOX Family Zone situated on the JM Finn Stand Balcony for all home T20 fixtures. Pride of Lions Membership is just £20.

Can I renew my Membership online?

Yes, all Memberships can be renewed online via the Surrey County Cricket Club website. To renew your Membership, click here.

I pay for my Membership through Direct Debit, when will money be taken for this?

Anyone paying for their Membership through Direct Debit can expect the payment to be taken towards the end of January, if you are paying in one instalment. If your Direct Debit is set to four instalments, you can expect the first payment to be taken at the end of January, with the following payments taken incrementally after this. The exact dates will be shared with all Members prior to the payment being taken.

What are the benefits of paying by Direct Debit and how do I switch?

New Members who wish to pay or switch to paying for their Membership by Direct Debit will receive an initial discount of £10 on their Membership. Once a Member is on Direct Debit, the renewal payment will be discounted by £20. If you wish to switch to Direct Debit, please contact the Team on membership@surreycricket.com.

When will I receive my Membership Card for the season?

All Members will receive a new Membership card prior to each season. You will receive an email from the Club once this has been posted to you. A Membership pack will also be sent to you in the post containing all of the relevant information you require for the upcoming season.

What do I do if I have lost or misplaced my Membership card?

If Members have lost their Membership card, the Member and Supporter Services Team will be able to provide a replacement for a fee. Please contact the Team at membership@surreycricket.com, to arrange a new Membership card.

How do I refer a new Member to Surrey County Cricket Club?

To refer a new Member to Surrey, please click here. The newly referred Member and the existing Member will both receive a range of gifts.

As a Member, where can I sit on match-days?

For all domestic fixtures, unreserved seating is in operation in the exclusive Members’ Areas. These include the Micky Stewart Members’ Pavilion, Peter May Garden and Laker Balcony.

Where do I receive Members' discount on beverages in the ground?

Members’ discount is exclusively available in Members’ Areas. Members’ will receive discounted prices on beverages with bars located in the Micky Stewart Members’ Pavilion, Peter May Garden and Laker Balcony.

Can I bring a guest into the Pavilion?

Guests are not permitted in the Pavilion for T20s, The Hundred or Internationals fixtures. However, Members may bring up to four guests into the Micky Stewart Members’ Pavilion during County Championship or One-Day Cup fixtures, providing they are always accompanied by the Member.

HOSPITALITY

What is the dress code?

Our dress code is smart/casual – tailored shorts, smart trainers and smart polo shirts are suitable. We do not allow any flip flops or sports wear.

What is the refund policy?

Yes. We have a Club Shop that is open at The Kia Oval on a match-day, or alternatively, you can shop online here.

What time will the Hospitality facility close?

The bar will close 30 minutes after the last ball is bowled, with the facility closing another 30 minutes after that.

Is there parking available for Hospitality guests?

There is no parking available on-site at The Kia Oval.

Is there a cloakroom available for the facilities?

There is limited space in our hospitality facilities, and therefore, we do not have a cloakroom. Personal belongings are left around the facility at the owner’s risk.

Do I need to let you know my dietary requirements?

Yes. If you have any specific dietary requirements, please do let us know. You will receive an email requesting this information prior to your fixture, or please contact us at hospitality@kiaoval.com.

My deposit is paid, when is the full balance required?

The balance for any booking needs to be in our accounts 12 weeks prior to the fixture. Tickets will not be posted until this has been cleared.

How can I purchase Hospitality tickets for the 2023 season?

You can buy Kia Oval Hospitality for all 2023 domestic and international fixtures at hospitality.kiaoval.com. Alternatively, please contact the Hospitality Team via email at hospitality@kiaoval.com and a member of the team would be glad to help and advise on the best package for you.

I have already purchased general admission tickets, can I upgrade to them to hospitality?

You can upgrade your General Admission tickets to Hospitality tickets subject to availability. Please contact one of our team via email at hospitality@kiaoval.com and we will assist you with your booking.

MATCH-DAY

Can I smoke?

There are designated smoking areas around The Kia Oval, located at the back of the stands. Please ask your nearest steward or staff member for directions to any such area. Note: This policy also applies to the use of electronic smoking devices.

Do I need to print my ticket, or can I show it on my phone on arrival?

You do not need to print your ticket, however, you can if you wish to. As long as you can show the eTicket on your phone, our stewards will be able to scan you in. For instructions as to how to download your tickets, ahead of visiting The Kia Oval, please click here.

Is there WiFi available?

WiFi is available free of charge at the Kia Oval. Use ‘_The Cloud’ to gain access.

Where is the nearest cash point?

Please note, a cashless system is in place at all outlets and bars. The nearest cashpoint is outside the Post Office on Kennington Road (5-minute walk from The Kia Oval).

Is parking available?

No. Parking is not available on-site at The Kia Oval for this fixture.