The Kia Oval
Match-Day Guide

THIS PAGE PROVIDES ALL OF THE KEY INFORMATION YOU MAY NEED BEFORE ATTENDING A MATCH-DAY AT THE KIA OVAL.

We have a dedicated Member and Supporter Services Team to assist with any queries that you may have and they can be contacted via tickets@surreycricket.com.

Please note that The Kia Oval is now a cashless venue and only card payment will be accepted around the ground.

what3words

The Kia Oval uses what3words to help fans and visitors find precise locations at the venue, such as gates, ticket office, Club Shop and other key locations. what3words works by assigning every 3m square a unique combination of three words: a what3words address.

Ticket Office

The Kia Oval Ticket Office is located at the Pavilion End of the ground within the Galadari Stand. The Ticket Office is open at least one hour prior to the start of play on all match-days and is closed on non-match-days.

Tickets are available for all non sold-out matches from the Ticket Office.

If you need to collect tickets from the Ticket Office prior to the start of play, the ticket purchaser will need to show a form of ID (e.g. a drivers license or the bank card used for payment) to staff in the Ticket Office. Tickets will not be released to anyone who is not the ticket purchaser.

Junior Tickets

Junior tickets are available in all areas for children who are aged under 16 on the date of the game printed on the ticket.

Please note that babes-in-arms under the age of two may be brought into the ground free of charge provided that they do not occupy a separate seat.

Club Shop

The Surrey County Cricket Club Shop is located in the Galadari Stand and can be accessed from the concourse level.

There is an additional Club Shop located at Entrance 32 as well as in the Jardine Suite underneath the JM Finn Stand, at the back of Block 11.

All Club Shops have step-free access and are wheelchair friendly.

In addition to featuring the full range of Surrey Adidas kit, Adidas Training Wear, and merchandise for men, women, and children, the Club Shop also stocks England’s New Balance range for International fixtures.

All Club Shops are open on match-days and close 30 minutes after the last ball has been bowled.

Food & Drink

There are many food and drink outlets around the ground with the majority offering vegetarian and vegan food options, as well as children’s portions.

On T20 match-days, The Kia Oval has a food village at the Vauxhall End of the ground featuring some of London’s finest street food vendors.

Surrey County Cricket Club Members can enjoy the numerous bars, cafes and restaurants within the Members’ Pavilion and the new stand on a match-day.

Please note that The Kia Oval is now a cashless venue. Please bear this in mind before attending a match-day.

Accessibility

We have a dedicated Accessibility Liaison Officer, Theresa Peters, who can assist with any queries you have related to your experience on a match-day via accessibility@kiaoval.com or 0203 946 0100.

Accessible toilets at The Kia Oval are allocated in the JM Finn Stand behind Blocks 2 and 19, by Entrance 22 of the Galadari Stand and between Entrances 31 and 32 of the Bedser Stand. The majority of these toilets require a RADAR key. If you are not in possession of a RADAR key, then please contact the nearest steward who will source one for you. Emergency cords are situated in all accessible toilets.

The majority of our catering points have been adapted to offer low level service points. Where these are not available, our staff will be more than happy to source any product for you.

Induction loops have been installed in a number of the seating blocks in the ground. In addition, all receptions, tickets offices and a number of catering outlets also have this facility. Switching your hearing aid to M or T can access the system.

Route numbers 36, 185 and 436 stop outside the ground and the following buses stop within a five-minute walk of the Kia Oval: 3, 59, 109, 133, 159, 333.

FACILITIES

Toilets are located all around the perimeter of the ground, with baby changing facilities located behind Block 1, 13 and 19 of the JM Finn Stand.

FIRST AID

First aid services are provided on-site at every match day at The Kia Oval. If you require first aid assistance whilst at the ground, please contact your nearest steward or go to one of our first aid centres located behind Block A of the JM Finn Stand and between Entrance 32 and 33 of the Bedser Stand.

Please follow the instructions below to download the tickets that you have purchased:

1. Log-into your online account here.
2. Under the heading ‘Upcoming’, click ‘View’ next to the fixture that you would like to download the tickets for.
3. If on a desktop, click ‘Access Tickets’ next to the ticket that you would like to download.
4. If on a mobile device, click ‘Mobile Ticket’.
5. Your ticket(s) will then show on screen.
6. Then from here you have option to save it to your phone/print your ticket(s)

Please note that you do not need to print your ticket(s) if you do not have access to a printer, as these can be scanned from a mobile device.

REFUND/T&CS

For all Refund and T&C information, please use the buttons below:

Kia Catch Competition

Catch a 6 and win £1,000 with the Kia Catch.

Only applicable on a Vitality Blast match-day, this competition allows any ticket holding attendee at a T20 game at The Kia Oval in 2022, the opportunity to win £1000 cash when catching a straight 6, a so-called ‘Kia Catch’.

For full terms and conditions, please click here.