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HELP & SUPPORT

If you have any questions regarding Membership at Surrey County Cricket Club, please use the FAQs below or contact us using the methods outlined on this page.

We have specific online ticketing and Membership account FAQs here to help you familiarise yourself with our new system.

MEMBERSHIP FAQs

SURREY & ENGLAND MEMBERSHIP

What is the benefit of being a Surrey & England Member?

Having an allocated seat ensures that your seat is reserved for you before each International sale. When International tickets go on sale Surrey and England Member will have the luxury of knowing that their seat is reserved until a set date so you can have first priority to secure your seat.

What fixtures does my Surrey & England reserved seat cover?

Your allocated seat will cover International fixtures only. On purchasing your seat you will be sent a match ticket which will allow access to the game. For all Domestic Cricket, you can enter the ground with your Membership card as normal with the Pavilion and other Members areas available.

Are there fixtures for which my Surrey & England reserved seat won’t be available?

Of course having chosen your seat, we will make every effort to ensure that it’s available for you to purchase. Due to sightscreen requirements however, it may be necessary to relocate Members that have selected seats situated behind the bowler’s arm. Should this occur we will communicate this to those affected and find a suitable alternative.

How many seats can I reserve with my Surrey & England membership?

An existing Member can only purchase one seat. However, should you wish to be seated together with friends or family we would recommend that each person joins as a Member of Surrey County Cricket Club together. In order to secure the seats that you want we would recommend that all applications are made at the same time.

I wish to visit The Kia Oval to select my seat; do I need to book an appointment?

Whilst not essential, we recommend that you call before visiting. Personal callers will be able to visit on non-match-days between 9.30am and 4.30pm Monday to Friday.

If I choose a seat can I change it in future years?

Yes, of course. Whilst subject to availability anyone wishing to move their seat will be given the option during the following season’s renewal period.

Can all Surrey & England Members gain access to The Pavilion on International match-days?

Whilst the Pavilion remains a facility for all Members to enjoy, it has a capacity which we cannot exceed. On all International fixtures, priority will be given to those Members with seats allocated within the Pavilion, with all other Members being allowed at the stewards’ discretion (a decision made by match control) and subject to their being sufficient space.

I am not a Member. Can I select a seat within the pavilion?

All other Membership categories will be allowed a window in which to purchase remaining seats in the pavilion for International fixtures at The Kia Oval. This will be after Surrey & England Members have had the chance to purchase their reserved seats. The Pavilion is only available to Members of Surrey County Cricket Club.

COUNTY & CHAMPIONSHIP MEMBERSHIP

How can I see a breakdown of what benefits my Membership category allows me?

Different Membership categories are provided by Surrey County Cricket Club to cater for different requirements. To view the different Memberships available, and the benefits they allow, please click here.

I am an existing Surrey County/Championship/T20 Member – When do I need to renew by?

Members can renew in the build up to, and during, the 2023 season. To benefit from priority international ticket booking, Members should renew for the 2023 season before international tickets become available on Tuesday 6th December 2022. To renew your membership, click here.

What Membership is available for Under 16s?

The Pride of Lions Membership is designed especially for cricket fans under the age of 16. Pride of Lions Membership includes access to exclusive events, competitions and entry to all domestic cricket fixtures at The Kia Oval. Members also receive access to the XBOX Family Zone situated on the JM Finn Balcony for all home T20 fixtures. Pride of Lions Membership is just £20 and can be purchased here.

GENERAL MEMBERSHIP

Can I renew my Membership online?

Yes, all Memberships can be renewed online via the Surrey County Cricket Club site here.

When will money be taken for my Membership?

Anyone renewing by credit card will be charged at the time of their Membership being processed. Payment can also be set-up via Direct Debit, with the first scheduled payment due to be taken in January 2023. Members who choose to renew using Direct Debit will receive a £20 discount on the full price of their Membership. If you wish to renew via Direct Debit, please contact the Member and Supporter Services Team on membership@surreycricket.com.

I want to switch to direct debit and what is the latest that I can apply?

The first scheduled collection of Memberships on Direct Debit is due to take place in January 2023.

How can I switch my method of payment to direct debit?

Please contact the Member and Supporter Services Team on membership@surreycricket.com and or by calling 0203 946 0100 to set up your Direct Debit.

Will I receive a new Membership Card?

Yes, all Members renewing will receive a new Membership Card for the upcoming season. The first lot of cards will be sent out in January 2023, and Members renewing or purchasing after this date, will be sent cards sporadically as and when is most efficient, ahead of the 2023 season.

I have specific seating requirements, who do I contact?

Please contact our Accessibility Liaison Officer, Theresa Peters who works in the Member and Supporter Services Team on 0203 946 0100 or you can email: accessibility@surreycricket.com.

MEET THE TEAM

Rebecca Lockyer

Ticketing, Membership & Supporter Services Manager

Interests: I really enjoy beekeeping and reading!

Favourite Surrey County Cricket Club/Kia Oval memory: A County Championship vs Middlesex in 2012, when I was lucky enough to witness Rory Burns and Arun Harinath score their first 100s in First Class Cricket - now that was something special! In terms of The Oval, watching KP smash the ball around the ground, in the dark, during the last day of the 2013 Ashes - what a moment!

Andrew Peagram

Retail Operations Manager

Interests: Traveling, trying to tick off as many places as possible. Antarctica is even on the list. Big fan of English Royal history and exploring the many castles the U.K have to offer.

Favourite Surrey County Cricket Club/Kia Oval memory: Australia winning (retaining) the Ashes and being presented with the winning trophy after the series. Also being able to see Australia play at the Oval during the 2019 World Cup and Aaron Finch’s 117 not out for Surrey v Middlesex in the T20.

Nikayla Davies

Ticketing Manager

Interests: Food, music and most importantly travelling! I have quite an extensive bucket list I am determined to complete.

Favourite Surrey County Cricket Club/Kia Oval memory: 2019 was an exciting season, we hosted a full domestic schedule, the Final Ashes Test, and a range of Cricket World Cup matches, it was definitely a cricket season to remember!

Ben King

Membership Manager

Interests: History, music, cricket and football! I have been a Member at Surrey for 15 years, spending many summers during my childhood, here at The Oval!

Favourite Surrey County Cricket Club/Kia Oval memory: Sitting in the Galadari Stand watching Will Jacks catching a blinder at short leg when we beat Lancashire by six runs in 2018. This pushed us to County Championship glory, and is something that I will never forget!

Theresa Peters

Accessibility Liaison Officer

Interests: My main hobbies are cooking, listening to music and dancing, sometimes all at once!

Favourite Surrey County Cricket Club/Kia Oval memory: Courtney Walsh's last game for the West Indies, I couldn't believe my eyes seeing the roadblock due to the vast number of fans!

Thom Dudley

Supporter Services Executive

Interests: I love composing, recording, performing and listening to a wide variety of music. I also enjoy learning, editing and producing visual effects for sound.

Favourite Surrey County Cricket Club/Kia Oval memory: Watching the opening ceremony of the 2019 Cricket World Cup from the Legends Lounge Terrace with the sun shining down over the Ground

Dominic Manto

Supporter Services Executive

Interests: History, music, cricket and football! I have been a Member at Surrey for 15 years, spending many summers during my childhood, here at The Oval!

Favourite Surrey County Cricket Club/Kia Oval memory: Sitting in the Galadari Stand watching Will Jacks catching a blinder at short leg when we beat Lancashire by six runs in 2018. This pushed us to County Championship glory, and is something that I will never forget!

Sam Rose

Supporter Services Executive

Interests: I play cricket, I watch cricket and now I work in cricket, dreams do come true! I do enjoy other sports such as football, however, I do support Arsenal which obviously comes with its downsides. Outside of sport, I also enjoy socialising and spending time with my friends and family.

Favourite Surrey County Cricket Club/Kia Oval memory: 2021 was the year that I watched my first Test Match (of course it was Day 1 vs India at The Oval). So being here, watching my first ever Test Match has been by far my favourite memory!

Kajada Forde

Supporter Services Executive

Interests: I love listening to music, spending time with friends and family and eating good food!

Favourite Surrey County Cricket Club/Kia Oval memory: Being at 'The Micky Stewart Oval' to witness Surrey win the County Championship in 2022 was amazing.

Paul Mooney

Supporter Services and Heritage Executive

Interests: Theatre, film and history!

Favourite Surrey County Cricket Club/Kia Oval memory: Having my childhood hero Alec Stewart give me the thumbs up after seeing me in full Surrey Drag before the Pride T20 against Kent. The England v India test 2021 , even though England lost it was a roller-coaster of a game and a joy to be involved in!

Jasper Richards

Supporter Services Executive

Interests: My biggest passions in life are snooker and classical music, both as an observer and a player.

Favourite Surrey County Cricket Club/Kia Oval memory: Getting to watch Surrey win the 2022 County Championship of course!